Hi Kim,
The teacher in charge of yesterday's trip has asked me to email you to thank you so much for the level of service which your drivers provided yesterday on their Chester Zoo trip. They were prompt on both the outbound and return journeys and were lovely with the children, providing music and a lovely atmosphere for them!
Thank you again! They had a great day!

Dear Kim
Please find enclosed cheque in payment for our Harrogate trip. Also, please thank the driver for his courteous and kindness on the day. All the ladies commented on how helpful he was, especially those not quite so steady on their feet.
Mrs Lee

Hi Kim
Just to say thank you for the nice coach and driver we had last Thursday, 22nd March to take Eccleston Women’s Institute members to the Terracotta Warriors exhibition in Liverpool. The driver was very helpful as a lot of the members are elderly.
Will certainly use your coaches again in the future
Eccleston W.I

Hi Kim
Well we seem to have found the perfect replacement for Harry. John was super. Helpful, cheerful, courteous and friendly as well as being a top driver. I know he is a fairly new member of your team but we hope he stays with you.
Once again many, many thanks for your help, including a lovely coach. Will be back to you for a September jaunt.
Kind regards
Veronica and Committee

Dear Kim

We had a most enjoyable day In Llandudno and the weather was kind to us.
Everything went to plan with the transport.
Please thank Mark and Pat for looking after us and being so helpful.

Best wishes

Hi Kim,

I just wanted to let you know that after 30 very fulfilling years at KGV, I have moved on to pastures new.

I wanted to take this opportunity to thank you and your family for all you have done for me and hundreds of Geology students over the years. You have provided excellent service and never let me down, as exemplified so perfectly on the recent return journey from Arran in November.

Please pass on my best wishes to anyone who might have known me, and I wish you all the best for a very prosperous New Year.

With kind regards,


Hi Kim

Just reporting on our day out to Skipton and Calf’s Head.  The Calf’s Head was excellent as always, one to be kept on your list!

On behalf of everyone on the coach, I would like to commend Mark for his excellent driving in very difficult conditions.

All the best


Hi Kim,

I wonder if you could pass on my sincere thanks to the two gentlemen who drove the coaches on our trip yesterday. In my eagerness to get the students off the coaches and on their way I didn't get the opportunity to thank them both for what was a very smooth and timely trip. Their work and patience was very much appreciated. If you could let them know, I would be really grateful.

Best wishes

Hello Kim @ Don Fraser coaches,

Many thanks for organising the coach travel for our trip yesterday.

We had a thoroughly enjoyable day, enhanced by the smooth pickup and transfer by your coaches.

The children had a wonderful time.

We will certainly be contacting you again in the near future for our next trips.

Thanks again.

Rufford CE School

Hi Kim,

Many thanks for all you all did over the course of the journey up and back to make the Arran trip the success it was.

I particularly want to thank Mark who was left in the lurch somewhat on Friday and was brilliant and pro-active and so on. All very much appreciated and I know I did not really thank him enough, so please pass further thanks on to him.

Cheers, KGV.

Dear Kim,

I would just like to let you know that I have received letters and emails saying how good the coach was and they were amazed at the amount of seating space provided.

They also commented on how helpful Mark the driver was as well. The whole day was a great success.

Thank you


Hi Kim,

I just wanted to acknowledge our appreciation of your driver and coach from our trip to Erdigg on 20th August.  Everyone enjoyed the outing and it was a great success.

Thanks once again

Grace Baptist Church

I am writing to thank you, especially the driver, for the outing we had to Tatton Park last Thursday.  He made it such a pleasant journey with his kindness to the folk and assistance given.  Most of our party were of retirement age and a few needed aids for walking.  Nothing was too much for the driver and he gave us a relaxed ride. The coach was comfortable.

With much appreciation

Grace Baptist Church

Hi Kim

Another successful day thanks to your comfortable coach and Harry your excellent cheerful and informative driver.

Good morning Kim

I would just like to say a big thank you for such wonderful service. The coach we booked was on time and the driver so very helpful. It made a big difference to the whole evening.

Please pass on our appreciation!

Best regards

Lancashire Youth Performing Arts   

Dear Don Fraser Coaches

The chairman has asked that I write informing you of our appreciation of the standard of driving displayed by Mark and Steve on our recent club walk to Llangollen. The Weather conditions were poor with ice and snow as we headed to Wales. We encountered a number of accidents along the way and were diverted from our planned route because of this.

Both drivers handled their vehicles with skill and confidence and we arrived at our destination safely.

I would be grateful if you could pass on our compliments to the drivers

Thank you

Mr Birkby  

Dear Kim, On behalf of Rufford Cricket Club I would like to thank you very much for generously providing the coach for the Sandhurst Shield final. As you know from the collection, everyone was happy to contribute and it was very kind of you to return the proceeds to club funds. Thank you, it will go towards the ties  which the team wore so proudly and smartly! It really added to the excitement of the day and made it special to be able to travel together, both team and supporters, especially on the victorious return journey. What a fantastic day it was!

Kind regards

Rufford Cricket Club   

Thank you for everything Kim.  We had a great night last night.

Please say a big thank you to Paul our extremely capable chauffeur.


Good morning Kim,

On behalf of myself and colleagues may I thank you all for yesterday's trip arrangements. Mark is an excellent driver and front person for Don Fraser Coaches. Everything went well from my side. There were many positive comments including for your vehicle. I will contact you early in New Year about another trip - at request of yesterday's participants.

Kind regards


Can I say a big thank you for your help with our Liverpool trip yesterday. We had a lovely time and Eric looked after us very well. He even managed to get special permission for parking at the Cathedral on double yellow lines courtesy of the Cathedral Constables.


Hi Kim

Just wanted to say how well the coach worked for our trip to Accrington.  Dropped us right outside the Town Hall and picked us up again afterwards , Tony the driver was so helpful and pleasant.

A good day out for us all  thank you


Just wanted to say the teacher in charge of the Lytham trip could not thank your driver enough. She said to pass on her thanks to him as he was fantastic with them and nothing was too much trouble. So once again, Thank You.

Kew Woods School   

Hi Kim

Just a note to say how pleased we were with the service we received on Saturday whilst taking the rainbows to Legoland Discovery Centre.  The driver couldn’t have been any more helpful.

Kind regards

Carol Sibbring, Lydiate Rainbows 

Hi Kim,

Brilliant - thank you and Mark was super. He was really helpful and certainly had the advantage as he knew his way around London!!

Thank him again for us.

Greenbank HS   


We had two of your coaches to go to Chester zoo on Saturday for our Guiding groups. I would just like to pass my thanks on to the coach drivers who I didn't have time to thank on Saturday.

The day ran really well and I would like you pass our thanks on to the drivers who helped make the day a success.


Would you also pass on our thanks to Harry for his patience and professionalism on what must have been a trying day for him, with the heat and the endless traffic queues.  We much appreciated his skills.  If he's available for the Chatsworth House trip in November, that would be great!

Kind regards


Dear Kim,

Just to say thank you once again for a brilliant trip to Chester. Eric,as always was so kind & helpful & looked after us really well- excellent driving too.

We were so pleased with the Mill Hotel for lunch - thank you for telling us about it. I think all the group would like to go again !

Everything went perfectly and we got on so well with your driver.  He was punctual, courteous and caring of members who aren't as agile as they used to be.

Thank you for giving such good service.

Linda Humphreys   

Hi Kim

I just wanted to say thank you for all your help with the coach. Mark was fantastic on Saturday, he was super friendly and a great help. Please pass on our thanks to him.

Kindest regards


Hi Kim, I had to email you today to thank you very much for providing our transport. All of our pickups and drop offs worked perectly which we very much appreciated as so many children were involved. Please also pass on our thanks to the drivers.

Thank you all once again.

Ormskirk Guides   

Good morning

I have been asked to e-mail and thank the driver who took our Residential pupils away to Conwy on Tuesday 1st July from Norwood School.

Mrs Taylor wanted you to know that the driver was fantastic.

Again a very big thank you

Just to let you know, we all got back safe and sound. From the feedback from all the boys and parents, they had a wonderful time and can't believe how much was crammed into a 9-day trip! For that to occur, everybody has to be on the same page. You and your staff were a major part in making this trip a success.

Thank you for everything you did. I truly appreciate it and find it a joy to work with you. I eagerly look forward to setting the wheels in motion for next year’s trip and continuing Shoreline FC's relationship with you.

Shoreline FC   

Dear Kim, I am writing on behalf of both the Brownie and Rainbow units to say a very big Thank You for today. We will recommend you to all the local units at the next district meeting.


Hi Kim

Just a quick thank you for all the arrangements for our transfers to and from Liverpool and Manchester Airport last week. It makes a difference to never have to worry about the coaches and that you always turn up wherever and whenever I book.

Best wishes


Hi Kim

Just a quick one- massive thanks for yesterday. A great time was had by all. Your drivers are always excellent, but the gentleman that looked after us yesterday was a real smasher! He was absolutely lovely, especially as I wasn’t feeling very well. He really went the extra mile, and was ace!

Look forward to 6th December- you might get a bit of peace from me for a little while after that   J

Thanks again

Burscough Priory

Burscough Priory   

Hello to all who made yesterday's visit to The Black Sheep Wool Barn so successful! From booking the trip to bringing us back safe and sound - your firm made it all very easy. The coach driver, Harry, was lovely, had a great sense of humour and was very patient whils we waited for the last lady to arrive. Booking and making changes was also easy to do. The service you provide is excellent and we will definitely be coming back to you when we plan the next trip. Thank you very much from all of us.

Sue Hodgkins   

Hi Kim,

Just wanted to say that the driver (Harry) we had for our trip to Manchester was very pleasant and made our journey enjoyable. Thought it would be nice to pass that on to you.

Thanks again

English Department, Lathom H.S   

Dear Kim,

Sorry this is late, but just to say thank you again for the lovely trip to the Wirral on 20th August. Good driving & Eric very kind & patient with us. Looking forward to our trip to our next trip


Dear Kim

I thought you might like this photograph which was taken at Denman College yesterday.  Pat and Mark have been wonderful drivers and have really looked after the Lancashire ladies.  No job was too small and our members were very grateful to them for collecting sewing machines and cool boxes to put on the coach when we left yesterday.

Please will you pass on my thanks to them and also to you for helping to make our trip such a success.

Lancs WI   

We were delighted with the service you have  provided and, in particular, with Harry's very  accommodating attitude.  If it's possible, we'd  be very pleased if he was available for our visit to the RHS  Flower Show at Tatton Park.

Thank you

Dear Sirs, I am writing to thank you for your support you gave Ormskirk School on our trip to Camelot. The extreme weather gave our large party serious problems and your flexibility in arriving early to ferry our pupils back to school when they were all so cold and wet was greatly appreciated.

Yours sincerely,

Headteacher of Ormskirk School    

Hi Kim,

Just a short note to say thank you once again for top quality service from start to finish from Don Fraser coaches. You are just simply the best coach company around in our eyes, and a vital part in the success of our trips to the races. Please convey our thanks to your colleagues and we look forward to many more trips.

Kind regards


Hi Don Fraser, just to say thank you for making our trip a fab one.

The coach was really comfy and as for our driver he was a real gent and we all felt safe in hands.

We may have been a bit dwindled due to various ailments and such but we couldn't have had a better time.

Thank you so very much and will certainly be calling you again for any future trips and hopefully we can have the same driver.


Sue Smith 

All went well. We had a great weekend and Tony was a great addition to the tour party. Thanks!


Hi Kim, Many thanks for the coach that took us to Nottinghamshire. Everything went very smoothly and the driver was very courteous and polite and did an excellent job. He even added extra motivation by stating he wouldn't bring us back unless we won... So the girls did the job (thankfully!)

Many thanks once again


Thanks for everything Kim.  We had a great day yesterday.  Steve treated us well and we all enjoyed our day out.

Best wishes to you all.


Hi Kim, Thanks for all your help with the latest Tesco store manager visits to Huntapac. All went well and coaches were spot on each time. We may have to do some more in the New Year but we'll get in touch if it happens.

Thanks again and regards


Just a quick note to say how pleasant your drivers are. Always a pleasure to do business with your team.

Many Thanks

Patrick @ Calf's Head   

I would like to thank you for your excellent service over the weekend of 9th/10th August. The two coaches you supplied were immaculate and very well equipped. Both drivers were very well presented, completely professional, polite, courteous and most importantly, punctual. I am very happy to recommend Don Fraser Coaches and would have no hesitation in contacting you again.

Mr Wood   

Just a quick email, slightly belated because we went away, to say how please I was with the service your company provided in taking guests to and from my 50th birthday party. Your driver arrived slightly early to take us and got us to the venue exactly on time. He was also slightly early picking up and I'm told, as I got off the coach at the first stop, that he was very helpful in doing several drop offs. I wouldn't hesitate you use you again and will definitely recommend you to others. Excellent service and real value for money!

Many thanks


Hi Kim

I have just been speaking to the class teacher of the children who went to Stockport Air Raid Shelter yesterday and she said she wanted to express her thanks to the coach driver who took them.  He was polite and friendly giving them a running commentary on the way about various regular occurrences at different points along the way. Thank you once again for a friendly and reliable service.

Kind regards

Bretherton School 

Dear Kim, Just a word to say thank you to your driver Steve for our trip last Sunday. His welcome on the microphone was much appreciated (especially by the ladies). Felt like we were on a charter flight - only downside was that we disembarked in 'Freezing Frodsham' instead of 'Sunny Spain'! Thanks again and we hope to see him for our next trip to Church Stretton (hopefully it will be a bit warmer by then)


Mr Williams    

Dear Sirs, On behalf of all the members I would like to thank you for helping make our day out so enjoyable. I appreciated your advice regarding coffee stops and your driver was friendly, kind and courteous. He also very kindly made several extra stops in Knowsley Village on the way home to drop people off closer to their homes. Thank you once again.

Yours sincerely,

Mrs Holt   

Dear Don Fraser Coaches. I must congratulate you on the high calibre of your coach drivers. I took a day trip to Bridgemere Garden Centre on Thursday 15th Nov our coach driver was Pat. He helped and assisted me with my bulky shopping with a service and smile above and beyond what you usually receive today. Will you please pass on my many thanks and appreciation to him.

Yours sincerely

Elizabeth of Newburgh   

Dear Sirs, On behalf of the Association, I would like to express our thanks for your sponsorship. Your help is greatly appreciated. I thank you also for the service you provide for our away matches. Please pass on our gratitude to the drivers.

North Lancs & Fylde L C B A   


May I thank you on behalf of all the Probus members and guests who visited Chatsworth yesterday.

We had an excellent day, many thanks to Steve our driver who was courteous and very helpful.

The traffic jam we were involved in Stockport could not have been avoided and I understand it caused chaos in the town.

Once again many thanks and we look forward to using your company again in the New Year.

Best regards

George H   

I just wanted to say a massive Thank You to you and our wonderful driver, John, for yesterday's trip.

We had a great day and John was amazing.  He  was very patient and extremely helpful to all of us, which made our day go even better.

Year 3 and Year 4 wish you all a very happy summer and we look forward to seeing you next year

Please could you pass on our thanks to John

Many thanks to you all again.

St Richard’s School   

I felt I must write straight away to let you know how delighted we all were by the excellence of service we received. Harry our driver was a tremendous asset, he laughed and joked and he piled all of our golf gear in to the luggage hold for us, nothing was too much trouble. He welcomed us on board with a smile and greeted us happily, all of my golf members commented on how good the driver and firm were for helping to make my captain’s day out such a success.

Lady Captain - Grange Park GC   

Hi Kim

Thanks for everything over the weekend. The new coach was fantastic and Mark did us proud.

I have passed the invoice to our treasurer who will deal with today.

Thanks again for everything.


Hi Kim,

Had great day!  We loved the new coach and Mark, too, was impressed with the market, and the overall driver experience, as I’m sure he will be telling you.

Thanks for letting us have it.  It has spoilt us for the future!!


Hi Kim -

I just wanted to let you know that Steve was a fantastic driver - yet again (he took us to the Empire in Oct too). He was upbeat and friendly with students & staff and was an all-round experienced & fantastic driver. Please pass on my thanks.


J Breckon – Ormskirk School

Our school had the pleasure of Mark driving our Y6 children to Stockport over the past 2 days. He was an absolute star on both trips and a great advert for your company.

On the second trip he dealt professionally with a road rage incident and had the care of our children at the front of his mind at all times.

Thanks so much for the great service.



Hi Kim,

Please pass on my thanks on behalf of the Guides to our driver last night and your company as a whole. A great service as always, the driver was so helpful making sure the girls crossed the road safely and we had a lovely smooth and efficient drive to and from the venue.

Best wishes,


Hi Kim

Just wanted to drop a note to thank Don Fraser Coaches for looking after us yesterday.

Dave was brilliant, getting us as close to the door as he could with all our stuff and nipping back to collect it again once we’d performed.

Please pass on our thanks.

Hopefully we can have him again when we go to Hebden Bridge.



Hi again, Kim,

Many thanks for a most successful trip to Leicestershire yesterday, enjoyed by all!

Especial thanks to your driver, Tony, for his courteousness and careful driving, do hope he’s not too tired!


Good evening Kim,

Today’s trip was carried through excellently. Unfortunately our participant numbers dwindled as the week progressed. We have all enjoyed the day. Eric was a brilliant driver, your facilities on board were excellent. Our patrons were impressed. Thank you for looking after us.

With all best wishes,


Just a little note to say how well our trip went yesterday.
The driver, Mark was extremely helpful and brought the coach as near as possible and on time at the various points on our outing.
It all contributed to a successful trip and if we plan another one next year, I will certainly be in touch.

Ann, from Maghull

Good morning Kim,

I just wanted to send a quick message over to say a massive thank you for the service we received yesterday for our trip to Liverpool and Crosby Beach.

Your driver was brilliant with the kids and he not only took us around the landmarks but he had the microphone on giving the children information and history facts about them all. My class absolutely loved it and they kept saying when we got back to school, how 'cool' the driver was giving us a guided tour. 

Please pass on my thanks to him and I really appreciate you accommodating our last minute request. I had 30 very happy children yesterday!

Kind regards

Aughton St. Michael's

Good Morning

Could you please pass a big Thank You to Gerry...our driver yesterday... He was so patient and pleasant and very helpful with everyone. We will certainly be using your company again all the staff I have dealt with have been so helpful.

A big Thanks once again

Gill Birch


I would just like to say a massive ‘Thank you’ to you and your coach drivers. We had an excellent service from yourselves on Friday night for our schools Leavers Ball at the DW Stadium.


Mr Fitzgerald

Hello Kim

Just a quick note to say how well everything went last Thursday. The coach and Marcus were both excellent and the whole group are looking forward to using your coaches again next September.

Kind regards

Dorothy – U3A

I just wanted to thank you for a great day out on Tuesday. We all enjoyed it very much. A big thank you to Eric for his wonderful driving around the difficult roads in the Ribble Valley and for looking after us so well.


Just wanted to write to thank you all for the wonderful service we have received from your company over the past few years.

The fine dining outings travel was never a worry - especially with Pat at the wheel.

We are taking a break from organising these trips but might resume in the future.

Very best wishes to you all,Ann and John

Hi Kim,

We had a super time in London - thank you. Mark was his usual accommodating self and some of the manoeuvring he had to do with the coach made us on the front seats all breathe in!!!

We made good time with everything too so all in all a successful trip.
Thanks again and thank Mark again for us.

Looking at a similar time next year!!

I'll let you know.

Kind regards


Hi Kim

Just like to say everything went really well last Saturday on our trip to Shrewsbury and Steve the driver did a good job and was very helpful.

Kind regards

Brenda McEwan

Hi Kim
Had a lovely day thanks to the kindness and patience of your cheery driver Steve. He was so obliging which made the tour of Port Sunlight all the more pleasant.
Please pass on our thanks to him and will be in touch again in the New Year.

Hello Kim,
Just a note to say thank you to our driver ‘John’ for taking us safely to Halifax and back in horrendous weather.
My husband’s comment was ‘what a careful driver’.
Best wishes
Barbara - U3A

Hello Kim,
I am writing to let you know how much our folk enjoyed their outing last Friday to Barton Grange, this despite the incessant rain. The driver was brill and very helpful. Thanks for suggesting this alternative and all your help in making the rearrangements.
With kind regards

Hi Kim
Just to say thank you to your company.
A very professional service and Paul was a superb driver.
All went like clockwork.

Hi Kim. Thank You for the service your company provided for our trip to the Lakes last Sunday. Your driver Marcus was so helpful in making it a ‘Great Day Out’, would you please thank him for getting us there and home safely.
Grateful, thanks.

Hello Kim,
Thank you for sending your lovely new coach for our visit to Chester.
Steve our driver is a gentleman and was very patient.
I organise the Local History Group at the U3A and do not have any more coach needs this year,I will be in touch next year.
Thank you all for your efficiency.
Enjoy the summer.

Dear Kim
Many thanks again for all your assistance in organising our day out to Blackwell House and Windermere yesterday. Despite the weather not being brilliant, overall it stayed dry and we had a great day out and Paul looked after us superbly well, so will you please pass on our thanks to him.
Yours very sincerely

Hi Kim
Just returned from the Bournemouth Trip for the Lancashire Women’s Institutes. Just wanted to say the trip was excellent and Mark was fantastic with our ladies. We had one lady with very limited mobility and he was so helpful. So a big thank you, excellent service as usual. Looking forward to our Denman trip in July.
Federation Chairman

Hi Kim
Could you please pass on our grateful thanks to Eric our coach driver for the Coniston trip? It turned out an eventful journey but full credit to Eric for keeping very calm & cool, it was much appreciated.
Val. (Garden Group)

Just to say how pleased we were with the service last week to Chester Races.
Everything was perfect (except the weather) but that didn’t stop us enjoying our day!
The driver was brilliant in picking us up getting us there safely and back to Liverpool ....please pass on our thanks and we will definitely recommend your company.
Thanks again

Dear Kim
On behalf of the members I would like to congratulate and thank Mark for his excellent service on our Sunday Malham trip.
We always appreciate his wonderful driving skills and good company but on Sunday he excelled himself. In an awkward location he displayed a calm confidence and skilfully redeemed the situation.
It was a display of remarkable driving skills, a true professional.
Thank you to Mark
From Mike
(on behalf of the Members)

Hi Don Fraser Coaches
Once again, a very successful afternoon for the group, made all the better by the lovely, patient and helpful Marcus. One lady tripped on her return to the coach but can confirm, to date she is fine and he was very attentive to her at the time.
Thanks again Kim for your continued assistance and will be looking to our September trip before long.
Best wishes

Just wanted to express how happy we were with Mark over the past few days. That man has the patience of a saint. He was so helpful to our members, polite , friendly and an excellent driver.
We are hoping that if we go away next year, he will be happy to take us again.
Very best wishes

Good morning Kim

We had an excellent day at Levens Hall, with not a drop of rain despite the dire early weather forecast.

Please pass on my thanks again to Eric, who made my task a very easy one and was most accommodating for the passengers. He was like an extremely well regulated egg-timer. Put him the right way up, set him off and he provided perfect timing. 1 hr 35 mins there and 1 hr 35 mins back. Perfect !!!

We'll probably do another trip somewhere in September. I'll be in touch...

Kind regards